Payment Policy
At GlowTail, we want to ensure your shopping experience is as smooth and secure as possible. Below are the details regarding our accepted payment methods and security standards.
1. Accepted Payment Methods
We support a variety of payment options to give you flexibility at checkout:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover, JCB, and Diners Club.
- Digital Wallets: Apple Pay, Google Pay, and Meta Pay.
- Shopify Payments: Shop Pay
- External Gateways: PayPal
2. Payment Security
Your data security is a priority at GlowTail.
- Encryption: We use industry-standard Secure Sockets Layer (SSL) technology to protect your information.
- PCI Compliance: Our store is hosted on Shopify, which is certified Level 1 PCI DSS compliant, ensuring your payment data is handled with the highest safety standards.
- Privacy: We do not store your full credit card information. All transactions are processed through encrypted, third-party payment gateways.
3. Transaction Details
| Feature | Policy |
| Currency | All transactions are processed in USD (or your local currency as displayed). |
| Authorization | A temporary hold may appear on your statement upon placing an order. |
| Capture | Payment is fully processed once the order is confirmed or shipped. |
| Fees | GlowTail does not charge extra transaction fees, though your bank may apply conversion fees for international orders. |
4. Order Verification
To protect our customers, all orders are subject to a standard fraud review. We reserve the right to cancel orders that do not pass our security verification. If your payment is declined, please verify that your billing address matches the information on file with your bank.
If you need assistance please reach out:
Email: hello@glowtail.store
Phone: +1 914 520 09 22
Address: 30N Gould St, Ste R, Sheridan, WY 82801